Global Tel Link is a company that provides inmate communications services. The company is supposed to act with integrity and treat customers with the utmost respect. However PR Newswire reveals, an investigation done by the Louisiana Department of Corrections has revealed that Global Tel Link has dropped the ball.
The company has been accused of adding time to calls and inflating charges just to get more money out of customers. In fact, a report revealed that Louisiana Taxpayers had paid over $1.2 million in overcharges. Reports that detail these wrongdoings will be released by Securus Technologies.
Richard A. Smith, who is the CEO of Securus Technologies, has stated that it is unfortunate when a carrier drops the integrity ball. He also stated that Securus Technologies is focused on a lot more than just making money. It is also focused on the customers.
What Is Securus Technologies
Securus is another inmate communications company. This BBB A+ accredited company offers monitoring solutions, public safety solutions and investigative solutions. Securus’s is focused on improving the incarceration experience and improve public safety. It is estimated that this company serves over 1.2 million inmates in North America. It also serves over 3,400 correction agencies, public safety agencies and law enforcement agencies. The Securus Technologies headquarters is located in Dallas, Texas.