Highland Capital Management is an investment advisory firm that was established by James Dondero and Mark Okada. The company has been operating for more than two decades and has accumulated their capital base to the tune of $15.4 billion in assets. The products that the company specializes in include credit hedge funds, separate funds and long only funds. With time, they expanded their operations and started dealing with CLOs, distressed and special situations private equities and several other non-conventional forms of investment.
The alternative types of investments that the company has been offering include long/short equities, emerging markets, foundations and public pension plans among others. Their client base has increased exponentially from the time that they started their company. Nowadays, they deal with governments and also high net-worth individuals. The company, which started their first base of operations in Dallas Texas now proudly, owns offices in Sao Paolo Brazil, Singapore and Seoul in South Korea.
There are three principles that the company has always based their service delivery and customer service on; experience, discipline and boldness. When it comes to experience, the company makes sure that they have hired the best talent for the job, regardless of the circumstances. Discipline means that their customer care and even the general staff treats their clientele with the same amount of respect they would wish to get back. Boldness means that at times, when they are faced with potential business partners who want them to invest in new and risky fields, they will weigh the risk and reward and surprise their customers with support through the process.
The company has been a part of many other initiatives aside from business. This is because the founders believe in giving back to the community. Some of the initiatives that they have taken part in include the recent $1million challenge grant to finish the Family Place’s Capital Campaign. The management believes that when one has been placed in a position to impact change in the society, they should go above the regular, you need to make sure you serve the community in ways that will not take money from them.